Therapy 2 Thrive – Psychological & Developmental Services British Virgin Islands Effective Date: September 2026 Last Updated: September 19, 2026 Therapy 2 Thrive – Psychological & Developmental Services (“Therapy 2 Thrive,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how Therapy 2 Thrive collects, uses, protects, and handles personal information submitted through our website and other website-related communications in the British Virgin Islands. This Policy is intended to comply with the applicable requirements of the British Virgin Islands Data Protection Act, 2021. 1. INFORMATION WE COLLECT When you use our website, we may collect limited personal information that you voluntarily provide to us through our contact or inquiry forms. This may include: Your name Telephone number Email address The service you are interested in Information contained in a message you choose to send to us We do not use our general website inquiry form to collect clinical intake information, medical records, psychological assessments, treatment notes, insurance information, or other patient records. We also do not process payments through this website. 2. HOW WE USE YOUR INFORMATION We use information submitted through our website primarily to allow our front-desk or administrative team to respond to your inquiry. For example, we may use your information to: Contact you regarding your inquiry; Respond to questions about our services; Provide information about services that may be appropriate for your inquiry; Contact you regarding your requested service; Follow up on a request you submitted; Direct your inquiry to the appropriate Therapy 2 Thrive team member; and Maintain a reasonable record of website inquiries. We will not use the information submitted through our website for unrelated purposes without an appropriate legal basis or authorization. 3. PLEASE DO NOT SUBMIT CLINICAL OR SENSITIVE INFORMATION THROUGH THE WEBSITE Our general website contact form is intended for initial inquiries only. Please do not submit confidential medical, psychological, developmental, therapy, diagnostic, treatment, or other sensitive clinical information through a general website contact form. If clinical or other sensitive information is required to provide services, Therapy 2 Thrive will provide the appropriate method for submitting that information. 4. LEGAL BASIS FOR PROCESSING The BVI Data Protection Act, 2021 establishes requirements governing the collection and processing of personal information by private bodies. Personal information should be collected and processed for a lawful purpose and should be adequate, relevant, and not excessive for that purpose. Depending on the circumstances, Therapy 2 Thrive may process information submitted through the website because: You have voluntarily provided the information for the purpose of contacting you; Processing is necessary to respond to your request or take steps at your request; or Processing is otherwise permitted or required by applicable law. Where processing is based on consent, you may withdraw your consent, subject to circumstances where Therapy 2 Thrive is otherwise permitted or required by law to retain or process the information. 5. WHETHER PROVIDING INFORMATION IS VOLUNTARY Providing information through our website inquiry form is generally voluntary. However, if you choose not to provide information such as your name, telephone number, or email address, we may not be able to respond to your inquiry. We only request information reasonably necessary to respond to your request. 6. WHO MAY RECEIVE YOUR INFORMATION Information submitted through the website may be accessed by appropriate Therapy 2 Thrive personnel who need the information to respond to your inquiry. We may also use third-party service providers that support the operation of our website or communication systems, such as website hosting, form processing, email, security, or technology providers. Where third parties process personal information on our behalf, Therapy 2 Thrive will take reasonable steps to ensure that appropriate safeguards are in place. We do not sell personal information submitted through our website. 7. INFORMATION STORED OR PROCESSED OUTSIDE THE BVI Some technology or service providers used to operate our website, email, forms, or other business systems may store or process information outside the British Virgin Islands. The BVI Data Protection Act contains requirements concerning transfers of personal data outside the Virgin Islands, including the use of adequate data protection safeguards or consent where applicable. Therapy 2 Thrive will take reasonable steps to ensure that applicable requirements are followed when personal information is transferred or processed outside the BVI. 8. DATA SECURITY Therapy 2 Thrive takes reasonable practical measures to protect personal information from unauthorized access, misuse, loss, modification, disclosure, alteration, or destruction. The security measures used may include administrative, technical, and organizational safeguards appropriate to the type of information being handled. However, no internet transmission or electronic storage system can be guaranteed to be completely secure. 9. HOW LONG WE KEEP WEBSITE INFORMATION Therapy 2 Thrive will not retain website inquiry information longer than reasonably necessary for the purpose for which it was collected, unless a longer retention period is required or permitted by law. When information is no longer required, we will take reasonable steps to securely delete, destroy, or permanently anonymize it where appropriate. 10. ACCURACY OF YOUR INFORMATION We take reasonable steps to ensure that personal information we hold is accurate and up to date for the purpose for which it is being used. If you believe information you provided through our website is inaccurate or needs to be updated, please contact us. 11. YOUR DATA PROTECTION RIGHTS Subject to applicable BVI law and any relevant legal exemptions, you may have the right to: Request access to personal information we hold about you; Request correction of inaccurate or incomplete information; Ask questions about how your information is being processed; Withdraw consent where processing is based on consent; and Make a complaint regarding the handling of your personal information. The BVI Data Protection Act provides data subjects with rights relating to access and correction of personal information. To make a request, please contact us using the information below. 12. COOKIES AND WEBSITE TECHNOLOGIES Our website may use cookies or similar technologies to support website functionality, security, analytics, and the user experience. Depending on the technology used on our website, this may include information such as: Browser type; Device information; IP address; Pages visited; General website activity; and Technical information necessary for website operation and security. You may be able to control cookies through your browser settings. Some website features may not function properly if certain cookies are disabled. 13. THIRD-PARTY LINKS Our website may contain links to websites or services operated by third parties. Therapy 2 Thrive is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policy of any third-party website before providing personal information. 14. CHILDREN AND MINORS Therapy 2 Thrive provides services that may involve children and minors. Our general website inquiry form is not intended to collect detailed clinical information about children. If a parent, guardian, or authorized representative submits basic contact information regarding a child or minor, that information may be used to respond to the inquiry and provide information about our services. Any clinical or treatment information required after the initial inquiry should be provided through the appropriate process established by Therapy 2 Thrive. 15. DIRECT MARKETING Information submitted through our website may be used to respond to your specific inquiry. We will not use your contact information for unrelated direct marketing purposes unless permitted by applicable law or we have an appropriate basis to do so. If you receive promotional communications from us, you may request that we stop sending such communications. The BVI Data Protection Act provides individuals with a right to prevent processing of their personal information for direct marketing purposes. 16. PRIVACY COMPLAINTS If you have a concern about how Therapy 2 Thrive has handled your personal information, please contact us first so that we can review and address your concern. You may contact us at: Therapy 2 Thrive – Psychological & Developmental Services BVI Location: Port Purcell | Burt Point| Hazel Point Telephone: 284-542-9277 Email: client@thrivepds.com The BVI Data Protection Act establishes the office of the Information Commissioner and provides mechanisms for complaints and enforcement relating to data protection. 17. CHANGES TO THIS PRIVACY POLICY Therapy 2 Thrive may update this Privacy Policy from time to time to reflect changes in our website, services, technology, business practices, or applicable laws. When changes are made, we will update the “Last Updated” date shown at the beginning of this Policy. 18. CONTACT US If you have questions about this Privacy Policy or how Therapy 2 Thrive handles personal information, please contact us: Therapy 2 Thrive – Psychological & Developmental Services BVI Location: Port Purcell | Burt Point| Hazel Point Telephone: 284-542-9277 Email: client@thrivepds.com WEBSITE PRIVACY NOTICE By submitting an inquiry through our website, you acknowledge that the information you provide will be used by Therapy 2 Thrive to respond to your request and may be processed by service providers that support the operation of our website and communications, in accordance with this Privacy Policy and applicable BVI data protection law.